Services

Ways to exchange, deposit and withdraw

Each flow is designed to show its status, fees and next step clearly. Provider connections shown in this prototype are not live.

Automatic Exchange

A guided exchange flow designed to quote, confirm and record an order. Provider connections remain in sandbox.

Offline / Manual Exchange

Submit a request for staff review when a payment route requires manual handling or branch collection.

Deposits

Record incoming funds with a provider reference or proof placeholder before staff review.

Withdrawals

Request a payout to an available method, with status updates from pending through completion.

Rate transparency

How rates and fees work

Displayed rates are indicative. All values in this preview are samples.

Indicative until you confirm

Rates shown on the website and in the calculator are indicative. The rate that applies to your order is the rate quoted on the confirmation screen.

Locked at confirmation

When you confirm an exchange, the quoted rate is locked for 15 minutes and stored on the transaction record, so the rate used can always be traced.

Refreshed on a schedule

Published rates are refreshed every 15 minutes during business hours. Each rate row shows its own last-updated time, and rates may move between refreshes.

Fees shown before you pay

Deposits have no Shacab exchange fee. A 0.5% Shacab fee applies only to withdrawals. Provider and network fees remain separate and are shown before confirmation.

Buy and sell spread

Buy and sell prices differ. The spread is set per currency pair by our operations team and is visible on the Rates page.

Demonstration values in this build

This prototype shows sample rates. No live market feed is connected yet, so nothing here should be used as a market quote.